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Data Protection · LGPD

Privacy Policy of br3jogos – LGPD and Your Data

Learn how br3jogos collects, uses, stores, and protects your personal data in accordance with the General Data Protection Law (LGPD). We've written everything in plain language, free of unnecessary technical jargon.

Last updated: January 2026

This Privacy Policy describes how the br3jogos processes its users' personal data in accordance with the General Data Protection Law (Law No. 13,709/2018 — LGPD). By creating an account, making a deposit, or using any br3jogos service, you confirm that you have read and understood the privacy practices described here. If you have any questions, our Data Protection Officer (DPO) is available at privacidade@br3jogos.com.

1Who We Are — Your Data Controller

For the purposes of the LGPD, the controller of your personal data is br3jogos, a Sports Betting and online casino platform operated in compliance with current Brazilian legislation for the sector, headquartered in Brazil.

The Data Protection Officer (DPO) of br3jogos is responsible for receiving communications from data subjects, guiding the internal team on privacy best practices, and serving as a liaison between users and the National Data Protection Authority (ANPD). You can reach the DPO at any time by email at privacidade@br3jogos.com.

This policy applies to all users, registered or not, who access the br3jogos.com website, use the app, or interact with any service linked to the platform.

2Data We Collect

Br3jogos collects only the data necessary to operate the platform, meet legal obligations, and deliver a personalized experience for Brazilian users. The main categories of data processed are listed below:

Data provided directly by you

  • Personal identification: full name, date of birth, CPF, mobile number, and email address;
  • Home address: ZIP code, street, number, complement, neighborhood, city, and state;
  • Identity documents: image of your ID card, driver's license, or passport (front and back) and a selfie with the document, collected during the KYC verification process;
  • Financial data: Pix key, destination bank for withdrawals, last four digits of a card where applicable. br3jogos does not store full card details — that information is handled directly by the PCI-DSS certified payment gateway;
  • Communications: messages sent to support via live chat or email.

Automatically collected data

  • Browsing data: IP address, browser type and version, operating system, pages visited, time spent, and clicks;
  • Device data: unique device identifier, screen resolution, time zone, and configured language;
  • Platform behavior data: betting history, gaming sessions, amounts deposited and withdrawn, bonuses used, and game preferences;
  • Cookies and similar technologies: described in detail in Section 8 of this policy.

Data minimization principle: br3jogos collects only the data strictly necessary for each purpose. We do not request information that does not have a clear and documented reason behind it.

3How We Use Your Data

Personal data collected by br3jogos is used solely for the purposes described below. We do not sell, rent, or share your data with third parties for commercial purposes.

Purpose Data used Legal basis (LGPD)
Account creation and management NameCPFEmailPhone Contract performance
Identity verification (KYC) DocumentSelfieCPF Legal obligation
Processing deposits and withdrawals Pix KeyBanking details Contract performance
Fraud prevention and anti-money laundering IPCPFFinancial history Legal obligation / Legitimate interest
User support EmailAccount HistoryChat Contract performance
Marketing communications EmailPhonePreferences Consent
Experience personalization Betting historyPreferences Legitimate interest
Responsible gambling Configured limitsSession history Legal obligation / Data subject protection
Platform analytics and improvement Browsing dataUsage logs Legitimate interest

You can opt out of marketing communications at any time using the unsubscribe link in any of our emails or through your account settings on br3jogos. Opting out of marketing does not affect essential transactional communications, such as deposit confirmations, withdrawal notifications, and security alerts.

4Legal Basis for Data Processing (LGPD)

Br3jogos processes personal data on the basis of the following legal grounds set out in Article 7 of the LGPD:

  • Contract performance (art. 7º, V): processing necessary to create and manage your account, handle deposits and withdrawals, and provide the contracted services;
  • Compliance with a legal obligation (art. 7º, II): identity verification (KYC), anti-money laundering compliance, and records required under tax and betting regulations;
  • Legitimate interest (art. 7º, IX): fraud prevention, platform security, experience personalization, and behavioral analysis for service improvement — always balanced against the rights of data subjects;
  • Consent (art. 7, I): sending marketing communications via email, SMS, or push notification. Consent may be withdrawn at any time without any impact on your account.

Your rights are guaranteed regardless of the legal basis: even when processing is based on a legal obligation or legitimate interest, you still have the right to access, correct, and request information about how your data is used, as detailed in Section 9.

5Data Sharing with Third Parties

Br3jogos does not sell your personal data. We share information only in the situations below, solely for the purpose of operating the platform or fulfilling legal obligations:

Operational partners

  • Payment gateways: to process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago. These partners receive only the data necessary for each transaction and hold PCI-DSS certification;
  • Game providers: Evolution Gaming, Pragmatic Play, and other providers receive the user's anonymous identifier to record bets and results, without access to full identifying data;
  • Identity verification companies: KYC providers who process documents and selfies to verify user identity — subject to a data processing agreement with obligations equivalent to those in this policy;
  • Technology infrastructure: cloud hosting, security monitoring, and fraud prevention services that process data under br3jogos's instruction as data processors.

Authorities and legal obligations

Br3jogos may share data with government authorities, regulatory bodies, the Financial Activities Control Council (COAF), or the National Data Protection Authority (ANPD) when required by law, court order, or regulations applicable to the betting sector.

We never sell your data: br3jogos does not share personal data with advertisers, brokers, telemarketing companies, or any third party for those companies' own commercial purposes.

6International Data Transfers

Some of our technology partners and game providers have servers or operate in countries outside Brazil. When personal data from br3jogos users is transferred abroad, we apply the safeguards required by Article 33 of the LGPD, which include:

  • Standard contractual clauses that impose on the foreign recipient obligations equivalent to those required under the LGPD;
  • Transfer only to countries or international organizations that provide an adequate level of data protection, as assessed by the ANPD;
  • Specific consent from the data subject when none of the above safeguards apply.

You can request detailed information about the international data transfers affecting your account — including destination countries and applicable safeguards — by contacting our DPO at privacidade@br3jogos.com.

7Data Storage and Security

Br3jogos adopts robust technical and organizational measures to protect your personal data against unauthorized access, alteration, unauthorized disclosure, or destruction. The key safeguards in place include:

  • Encryption in transit: all communications between your device and br3jogos servers use TLS 1.2 or higher (HTTPS) with a valid SSL certificate;
  • Encryption at rest: sensitive data — such as identity documents and financial information — is stored with AES-256 encryption;
  • Access control: user data is accessible only to staff and systems that require it to perform their functions, with multi-factor authentication for administrative access;
  • Continuous monitoring: intrusion detection systems and suspicious activity monitoring run around the clock;
  • Backups and redundancy: data is replicated across multiple servers to ensure availability and recovery in the event of failures;
  • Security testing: we conduct periodic audits and penetration tests carried out by specialized firms.

In the event of a security incident that may pose a significant risk or harm to data subjects, br3jogos will notify both the ANPD and the affected users within the timeframe set out by the LGPD, including information on the nature of the incident and the measures taken.

Your responsibility: Account security starts with you. Use a strong, unique password, never share your login credentials, and enable two-factor authentication (2FA) in your br3jogos account settings.

8Cookies and Tracking Technologies

Br3jogos uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and analyze service performance. The types of cookies used are listed below:

Strictly necessary cookies

Essential for the platform's basic operation. Without them, functions such as keeping your session active after login, processing deposits, and accessing games will not work. These cannot be disabled.

Performance and analytics cookies

They collect information about how users interact with br3jogos — pages visited, session duration, errors encountered — to identify areas for improvement. Data is aggregated and anonymized.

Functionality cookies

These remember your platform preferences — such as language, preferred payment method, and display settings — so you don't have to reconfigure them on every visit.

Marketing cookies

Used only with your consent, to display relevant br3jogos content on third-party sites and measure the effectiveness of promotional campaigns. You can withdraw this consent at any time through the cookie settings panel in the platform footer.

Most browsers let you manage cookies directly in their settings. Disabling performance and functionality cookies may affect parts of the br3jogos experience, but will not prevent you from using the platform's essential features.

9Your Rights as a Data Subject

The LGPD guarantees you, as the data subject whose personal data is processed by br3jogos, a set of rights that can be exercised at any time, free of charge. See below what those rights are and how to exercise them:

Access

Request a full copy of the personal data br3jogos holds about you, including the purposes for which it is used and the recipients with whom it has been shared.

Correction

Correct incomplete, inaccurate, or outdated data. You can update your name, address, email, and phone number directly in your account settings.

Deletion

Request the deletion of data processed on the basis of consent. Data retained due to a legal obligation (such as financial records) cannot be deleted before the minimum legal retention period.

Portability

Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible and provided for under ANPD regulations.

Consent Withdrawal

Withdraw consent for marketing and promotional communications at any time, without affecting any other account services.

Sharing Information

Find out which public and private entities br3jogos has shared your data with, and under what circumstances that sharing took place.

How to exercise your rights

To exercise any of these rights, contact the br3jogos DPO by email at privacidade@br3jogos.com or via the platform's live chat. We will respond to all requests within 15 business days from the date the request is received, as required by the LGPD. In complex cases, this deadline may be extended by a further 15 days, with a justified notice sent to the data subject.

If you believe your rights have not been respected, you may file a complaint directly with the National Data Protection Authority (ANPD) through the gov.br/anpd portal.

10Data Retention and Deletion

Br3jogos retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. The main retention periods are outlined below:

  • Identification and KYC data: retained for at least 5 (five) years after account closure, as required by anti-money laundering legislation;
  • Financial transaction history (deposits and withdrawals): retained for 5 (five) years for tax audit and compliance purposes;
  • Betting history and gaming sessions: retained for 2 (two) years after the last activity, and may be extended in the event of a dispute or investigation;
  • Access and security logs: stored for 6 (six) months in accordance with the Brazilian Internet Civil Rights Framework (Law 12,965/2014);
  • Support communications: retained for 1 (one) year after the support ticket is closed;
  • Data processed on the basis of consent (marketing): deleted within 30 (thirty) days after consent is withdrawn.

Once the above retention periods expire, data is securely deleted or anonymized so that the data subject can no longer be identified.

11Minors

Br3jogos is a platform exclusively for individuals aged 18 years of age or older. We do not intentionally collect personal data from minors. If we identify that a user under 18 has created an account, we close the account immediately and delete all collected data, unless retention is required by a legal obligation.

If you suspect that a minor has accessed or is using a br3jogos account, please notify us immediately at contato@br3jogos.com or via live chat. We treat these reports as a top priority.

Responsibility of legal guardians: If you are the parent or legal guardian of a minor and believe the child has provided personal data to br3jogos, please contact the DPO immediately so we can take the appropriate steps.

12Changes to this Privacy Policy

Br3jogos may periodically update this Privacy Policy to reflect changes in legislation, our internal practices, or new platform features. The date of the most recent update appears at the top of this document.

Material changes — especially those that expand the scope of data processing or affect the rights of data subjects — will be communicated with a minimum advance notice of 7 days by:

  • Prominent notice on the br3jogos homepage;
  • Email sent to the address registered on the account.

Continued use of the platform after the new terms take effect constitutes acceptance of the changes. If you disagree with the changes, you may request account closure and withdraw your available balance before the effective date.

13DPO and Contact Channels

To exercise your rights as a data subject, ask questions about this policy, or report any privacy concerns at br3jogos, please use the channels below:

  • Data Protection Officer (DPO): privacidade@br3jogos.com — we respond within 15 business days;
  • General support: contato@br3jogos.com — we respond within 2 business hours;
  • Live chat: available 24 hours a day, 7 days a week, directly on the platform after login — staffed by Brazilian team members, no chatbots;
  • ANPD: for complaints that have not been satisfactorily resolved by br3jogos, you may contact the National Data Protection Authority (ANPD) at gov.br/anpd.

We are committed to transparency and to protecting your data. Every privacy-related request is handled as a priority by the br3jogos team.

How br3jogos Protects Your Privacy in Practice

More than legal compliance — building trust with every Brazilian user

End-to-End Encryption

All communications between your phone or computer and br3jogos servers use TLS 1.2+ with an SSL certificate. Your data is always encrypted in transit — no third party can intercept it.

Full LGPD Compliance

Br3jogos has a named DPO, documented legal bases for each data processing activity, and audited internal processes. It's not just about talking LGPD compliance — it's about living it every day.

Secure Identity Verification

Br3jogos's KYC process uses certified partners to verify documents. Your ID or driver's license images are never shared with advertisers or unauthorized third parties.

Fraud Monitoring

Automated systems analyze access patterns and transactions to detect unauthorized access to your account before any harm occurs — you are notified immediately if anything suspicious is identified.

Control in Your Hands

Access, correct, export, or request the deletion of your data directly through the account privacy dashboard or by contacting the DPO by email. You decide what happens to your information.

Transparency Without Fine Print

This policy was written in plain, straightforward English. No endless paragraphs or legal jargon to obscure what we do. Everything written here is exactly what we practice at br3jogos.

Quick Summary of Your Rights as a Data Subject

You are entitled to all of this — just get in touch with br3jogos

Data Access

Request a copy of all personal data we hold about you, with details on the purposes and recipients.

Data Correction

Update any incorrect or outdated information through your account settings or by contacting br3jogos support.

Deletion

Request the deletion of data processed on the basis of consent. Data subject to a legal retention obligation follows specific retention periods.

Portability

Receive your data in a structured format for transfer to another service, in accordance with ANPD regulations.

Consent Withdrawal

Withdraw your consent for marketing at any time, with no impact on any other services in your br3jogos account.

Sharing Information

Find out which entities your data has been shared with, under what circumstances, and for what purpose on br3jogos.

To exercise any of these rights, send an email to privacidade@br3jogos.com or use the platform's live chat. We respond within 15 business days.

Your Data Is Protected. Now Enjoy the Platform.

Br3jogos takes your privacy seriously and operates in full compliance with the LGPD. Create your account for free, deposit from R$ 20.00 via Pix, and enjoy a 100% bonus up to R$ 1,000.00 with complete peace of mind.

+18 · Play responsibly · Valid for new br3jogos registrations only

Responsible Gambling at br3jogos

Privacy and responsibility go hand in hand. br3jogos takes care of your data and your well-being as a player.

Deposit Limit

Set daily, weekly, or monthly limits. The system automatically blocks activity once your defined limit is reached.

Session Time Control

Set time alerts to track how long you've been playing. Sessions are automatically closed once your configured limit is reached.

18+ Only

Platform exclusively for adults residing in Brazil. Identity verification is required before your first withdrawal.

Self-exclusion

Pause your account for 24 hours, 7 days, 30 days, or permanently — right from your settings, no hassle.

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